Unicommerce, one of India’s leading e-commerce enablement SaaS platforms, has announced the launch of its pilot project, UniGPT. This generative AI platform is poised to address the concerns of e-commerce sellers and provide assistance to businesses by answering their questions related to e-commerce selling.

With the introduction of UniGPT, Unicommerce aims to enter the Artificial Intelligence space, as the company continues to expand its range of solutions to assist businesses in enabling their e-commerce and omnichannel retail operations. UniGPT envisions helping sellers understand how they can leverage technology to ensure smooth e-commerce operations. At present, there are no charges to access this service.

Continuing their commitment to democratizing e-commerce opportunities for sellers of all sizes nationwide, UniGPT by Unicommerce may provide responses crafted out of the huge library of content created over a decade. This library of content includes technology support pages, annual industry reports that provide a playbook for e-commerce sellers along with streamlined workflows describing the usability of its products.

MD and CEO of Unicommerce, Kapil Makhija, talked about the product launch, stating, “In this journey of enabling businesses, we are thrilled to launch a pilot of our first AI-enabled platform, UniGPT. It’s our initiative to empower businesses with a deeper understanding of technology for informed decision-making. The platform will also assist in facilitating faster resolutions of queries for our existing sellers. UniGPT marks another stride in our ongoing commitment to offer comprehensive technology-powered support to businesses.”