Elets is proud to extend heartfelt congratulations to Pingbix for their remarkable achievement – winning the Emerging Tech for Customer Experience Award at the esteemed Elets India Brand Summit & Awards 2024!

Pingbix stands tall as a trailblazer in the realm of communication solutions, offering cutting-edge SMS, WhatsApp, and RCS services. In today’s dynamic business environment, characterized by seismic changes, effective communication with customers, stakeholders, and employees is crucial. Pingbix has been at the forefront, empowering businesses with innovative digital communication strategies that facilitate direct engagement and enhance customer experiences.

Established in 2018 as Colortext and rebranded in 2020 as Pingbix, the company has consistently evolved to meet the evolving needs of the market. Pingbix specializes in omnichannel business communication, enabling real-time engagements across SMS, WhatsApp for Business API (WABA), and other advanced platforms. Their commitment to integrating the latest technologies like machine learning and artificial intelligence underscores their dedication to innovation.

Pingbix’s portfolio includes a comprehensive suite of services ranging from SMS and WABA to voice-based products like IVR and OBD, catering to diverse business needs. They have also pioneered solutions like Smart URL functionality for detailed campaign insights and have championed best practices in distributed ledger technology (DLT) compliance.

Pingbix not only offers state-of-the-art technology but also places client satisfaction at the forefront. Their round-the-clock support ensures seamless integration and operational excellence for their partners. The company’s relentless focus on creating value through personalized customer engagement has earned them a loyal client base across various industries.

Pingbix’s strategic expansion plans include increasing their presence in key Indian markets like Delhi-NCR, Bangalore, Mumbai, Hyderabad, and beyond. With a growing workforce dedicated to sales and marketing automation, Pingbix is poised to lead the next generation of business communication solutions.

Pingbix manages high ROI-driven campaigns with maximum delivery compared to other vendors, providing quality, affordability, a transparent reporting system, and better analytical data for efficient decision-making. Their dedication to leveraging cutting-edge technology, including machine learning and AI, ensures they stay ahead in the competitive landscape.

Congratulations once again to Pingbix on this well-deserved honor! Your commitment to excellence and innovation continues to inspire the industry.